Repairs to the Property

 

General Repairs

We require that all repair requests are lodged in writing. You can lodge written repair requests online at www.hamiltonpm.co.nz/repair-request or by email.
Please include your name, the address and a description of the repairs or maintenance requested.

Emergency Repairs

Please call us immediately on 07 949 9229 to report any emergency repairs that are required. Emergency items are generally those that could cause injury to the tenant or damage to the property, and may include:

  • Water pipes have broken or burst
  • Blocked or broken toilet (if a second toilet is not available)
  • Serious roof leak or gas leak
  • Dangerous electrical fault, dangerous power point, loose live wire etc;
  • Flooding, rainwater inundation inside the property, or serious flood damage
  • Serious storm, fire or impact damage (i.e. impact by a motor vehicle)
  • Failure or breakdown of the gas, electricity or water supply to the premises
  • Hot water service failure on a weekend, or long weekend (this would not be considered an afterhours emergency if this occurs on a week night)
  • Fault or damage that makes premises unsafe or insecure
  • Fault likely to injure a person, cause damage or extreme inconvenience